Find answers to the most common questions about Marittana Bank.
Account & Registration
Opening an account takes less than 5 minutes. Simply click "Open Account", fill in your personal details, verify your identity through our KYC process, and you're ready to start banking. No branch visits required.
You'll need a government-issued ID (passport, driver's license, or national ID), proof of address (utility bill or bank statement), and a selfie for identity verification.
No. All Marittana accounts have zero minimum balance requirements and zero monthly fees. You can start with any amount.
Most KYC verifications are completed within 24 hours. In some cases, it may take up to 48 hours. You'll receive a notification as soon as your verification is complete.
Cards & Payments
We offer three tiers: Marittana Silver (everyday spending), Marittana Gold (rewards-focused), and Marittana Platinum (premium perks). All cards come with virtual versions for online shopping.
No. All Marittana cards have zero foreign transaction fees. You'll get real exchange rates when spending abroad or in foreign currencies.
You can freeze your card instantly from the Marittana app or website. Go to Cards → select your card → tap "Freeze". You can unfreeze it anytime if you find it.
Transfers & Transactions
Internal Marittana transfers are instant. Domestic bank transfers typically complete within minutes to same-day. International wires take 1-3 business days.
Internal transfers are always free. Domestic transfers are free. International wires have a small flat fee of $5, with real exchange rates and no hidden markup.
Standard accounts: $10,000/day. Gold accounts: $50,000/day. Platinum accounts: $250,000/day. Business accounts have custom limits. Contact support to request increases.
Investments & Crypto
No. All stock and ETF trades are commission-free. Crypto trades have a small spread-based fee clearly shown before you confirm.
Securities are protected by SIPC up to $500,000 (including $250,000 for cash claims). Crypto assets are stored in insured cold storage with additional private insurance.
Yes! You can buy fractional shares of most stocks and ETFs starting from just $1. Perfect for building a diversified portfolio with any budget.
Security
Absolutely. Deposits are FDIC insured up to $250,000. We use 256-bit encryption, biometric authentication, and 24/7 fraud monitoring. Your security is our top priority.
Immediately freeze your card from the app and contact our 24/7 fraud team at +1 (800) MARITTANA. We'll investigate and refund any unauthorized transactions — you have zero fraud liability.